FAQs

Will the data on my computer be safe?

The Power Up Project will completely wipe your hard drive and reinstall the operating system, ensuring that all of your files and data are completely erased. If you would like to wipe the drive yourself, you can do so using a program like DBAN or follow instructions on here (for Windows). Windows also provides a way for you to erase all your personal files and data. In the Windows start menu, just search for “Reset this PC” then click on “Get Started.”

Can I get tax credit/exemption for my donation?

The Power Up Project is a registered 501(c)(3) nonprofit organization. Please email thepowerupproj@gmail.com if you would like a receipt for your donation.

Will you accept...?

  • Printers/Scanners: No
  • Fax Machines: No
  • Mobile Phones: Yes
  • Gaming Consoles (Xbox, PlayStation, Nintendo): Yes, if they are in working condition
  • Tablets/iPads: Yes, if they are in working condition
  • Laptops: Yes, even if they are broken or outdated
  • PCs: Yes, even if they are broken or outdated
  • Computer Parts (RAM, SSDs, Hard Drives, Power Supplies, etc.): Yes
  • Computer Accessories (Mice, Keyboards, Cords, etc.): Yes
  • Flatscreen Monitors/Screens: Yes, if they are in working condition. (We do NOT accept CRT monitors)